5 Prominent Ways to Deliver the Best Customer Service Experience

by Sawaram Suthar
“Courteous treatment will make a customer a walking advertisement”: J.C. Penny Corporations around the world spend billions of dollars on advertisements every single year. In the United States alone, companies will spend nearly $200 billion on ads this calendar year, and that figure is set to increase by 10% by 2018.Read the full article


  • Companies Only Deliver on Their Brand Promises Half the Time

    gallup.com - 15 readers - A brand promise is an agreement between a company and its customers. Gallup finds that companies are largely failing to make good on those agreements.

  • Samsung sends man free phone in exchange for dragon drawing

    today.com - 17 readers - "I was bored and I love the phone," Shane Bennett explained when asked why he sent a message to one of Samsung's official Facebook accounts in May. He'd asked the company for a free Galaxy S III smartphone and included a drawing of a dragon as a bribe of sorts. Three months later, he received a package containing a one-of-a-kind Galaxy S III, cu...

  • Tiger bread renamed giraffe bread by Sainsbury's

    bbc.com - 19 readers - Sainsbury's is renaming its tiger bread after a letter a three-year-old girl wrote to the company, saying the bread looked more like a giraffe, went viral.