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inc.com - 5 readers - Bouncing back from a financial crisis, product default, or natural disaster is difficult but not impossible. Focus on fixing the problem and finding opportunities for growth.
forbes.com - 5 readers - Improving Government By Solving Complaints Is Good, Solving The 'Silent' Complaints Too Is Better. Have you heard of ‘silent’ complaints? I came across the idea of ‘silent’ complaints via some research that was conducted by the US firm TARP back in 1999.