The Secret to Creating Scalable, Quality Content and Better CX – Infographic

by Lee Odden
A woman walks into a retail store and looks around, not finding what she’s there for. She approaches a sales associate and asks, “Excuse me, can you show me where the top of the funnel is? I need to be confronted by every touchpoint of your predetermined sales process before I can purchase something”. Not one of your customers is doing this.Read the full article