The name is Bot, Chatbot: How to shake up conversions with stirring conversations

by Purna Virji
Think back to five short years ago: Facebook IPO’d; Oxford American Dictionary named “gif” its word of the year; and your only options to order pizza were by phone or on a website. Five years! It seems like forever ago. Now, Facebook stock has only gone up since its much-decried stock market debut, gifs are old hat (though the “jif” vs.Read the full article

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