Survey: Retail Associates Seek Mobile Tech to Defend Against E-Commerce

by Stephanie Miles
As retailers with brick-and-mortar stores race to compete against e-commerce giants like Amazon, the job description of a sales associate is changing. According to the results of a new survey out this morning, nearly half of store associates say consumers are sometimes more knowledgeable about products than they are, but assistive mobile devices are helping these associates ...Read the full article