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You love your customers, right? If you do, you want to make sure that everyone you serve feels like the most important person in the world. You don’t want to be the business that sends people running into the arms of your competitors (and 44% of US consumers will switch who they do business with because of poor customer service).
Small business teams have big responsibilities. Employees often perform duties and take on tasks that go beyond their job descriptions. When things start to get busy, more mistakes and oversights tend to occur. So, how can team members stay at the top of their game, even when the pressure’s on? Inefficiency really starts to show during busy periods.
Summer is the time for people to head off on vacation, relaxing and enjoying the long sunny days. So marketing rules need to change a little during this period to coincide with this increased customer mobility and more playful atmosphere. It doesn’t mean your customers are going to stop buying. But it does mean you’ll bring in more revenue if you gear your marketing towards pe ...
In the marketing world, all roads lead to mobile. Ericsson predicts there will be 6.1 billion mobile users by 2020, up from 2.6 billion users in 2015. It’s clear that any business that wants to have a successful marketing campaign must also be aware of mobile’s possibilities. Here are some tips on how to get the most out of mobile marketing for your business or startup: Optimi ...
Whether you’re in the infant stages or a seasoned pro at mobile marketing, 2016 brings a lot of new trends to look out for. Social media and marketing integration, vertical video, mobile pay, increasing use of SMS marketing and advanced app optimization are what you have to look forward to throughout the rest of this year.