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A lot of social media advice sounds something like this: start using social media, schedule your social posts ahead of time, have a consistent presence, and then you’ll find new customers! Simple enough, right? If you’ve given this technique a try, you might have realized it’s not always quite that easy. And as a small business owner, you have plenty of other projects vying for your attention.
You’re getting fans and followers on social media. Great! What happens next? How do you take the relationship to the next level? As Community Manager at MarketMeSuite, my job is all about building and strengthening relationships with our customers. Here are my top 3 tips on how to build a relationship with a fan or follower beyond the “Like.