carla young

  • Should happy employees be your next marketing tactic?

    Does your organisation show off the happiness of its employees? Most growing businesses know the value of showcasing satisfied employees insofar as it can improve recruitment processes, save time and money, and increase access to top levels of talent. Yet what most businesses fail to realise is the happiness of employees can actually affect a customer’s perception of product an ...

    Lush Digitalin Social Content- 20 readers -
  • Marketing Automation for Content Strategy Implementation

    As a content strategist, my work involves not only writing content marketing strategies but presenting them to clients when they’re completed. In general most strategies I write include, amongst other things, recommendations for regular posting to at least two social media channels and maybe an email newsletter program or two, sent out at varying frequencies.

    Lush Digitalin EMail Content- 18 readers -
  • Customer Micro-Moments Create Maximum Marketing Impact

    You’re ironing your shirt one morning when all of a sudden your iron makes a loud BANG, sending the little red light off. You flick the switch off and on again to no avail. It’s completely stuffed. After cursing the appliance, you whip out your phone and type “top-rated irons” into your search browser to start looking for a replacement.

    Lush Digitalin SEO Content Google- 17 readers -
  • White papers: the shortcut to business marketing

    Wondering about white papers? If you’re up to date with research on content marketing effectiveness, you’ll have come across the term ‘white paper’ more than a couple of times; however, when it comes to actually creating white papers, the logistics leave many marketers scratching their heads. Luckily, we’ve broken it down for all marketing professionals to understand.

    Lush Digitalin Content- 18 readers -
  • Why customer-centric marketing is the only way to go

    ‘Customer Centricity’: If you’re a marketing professional you’ll have heard the term. In fact, in May I attended the B2B Marketing Leaders APAC conference and ‘customer centricity’ was a term used in most of the presentations that took place over three days. A common assertion was that customer centricity sat at the centre of any successful organisation’s values and service delivery.

    Lush Digitalin Content- 18 readers -
  • Measuring content effectiveness: A marketer’s guide

    Over the past two years I’ve been principally involved in writing close to twenty content marketing strategies with Lush Digital. Each strategy seeks to accomplish different business goals, and each strategy addresses different organisational challenges that have thus far prevented a business from achieving its goals.

    Lush Digitalin Content- 15 readers -
  • Conquering new territories with content marketing

    Thinking about expanding your brand into a new territory? If you’ve thus far had success in your current market, a strategic move into a new territory could increase the revenue of your business by double or more. Content marketing is an excellent tool for demonstrating the equity, credibility and expertise of a brand, and is consequently a first choice for many businesses inte ...

    Lush Digitalin Content- 17 readers -
  • Direct sources for content marketing research

    When researching for a content marketing strategy, how do you ensure you’re accessing authentic information about your audience? On a recent content marketing program for a trucking firm, content marketer Stephen Dupont remarked: “Sure, it’s easy to ask in an online survey or a Facebook post… But to uncover deeper insights, we needed phone and face-to-face interviews with real drivers who haul .

    Lush Digitalin Content- 18 readers -
  • Using experts to create great blogs

    If you’re part of a team writing for a corporate blog, you might feel sometimes like you’re thrown in the deep end with writing tasks. Even for our own blog, it’s not uncommon to hear members of the Lush team ruminating about whether or not they’re qualified to give advice on a certain topic. Although these concerns often come down to issues of self-confidence, it can be true t ...

    Lush Digitalin Content- 16 readers -
  • 3 Tips for scalable content marketing

    At Lush, every strategy we write includes a ‘blue sky’ recommendation for how a business should proceed if they had no budget, staffing or time restraints. Unfortunately, for most businesses this isn’t the reality they operate in. Instead, many businesses come through our doors asking for a scalable content marketing strategy, able to grow and change as their business does.

    Lush Digitalin Content- 13 readers -
  • How to do content marketing research

    Have you decided to embark on a content marketing strategy but don’t know where to begin? The key to a well-informed, effective strategy is comprehensive research, however many marketers don’t know how to conduct it. In content marketing research, you want access to the information of experts, through sources like industry body reports, peer reviewed articles, survey results and studies.

    Lush Digitalin Content How To's- 13 readers -
  • Vimeo vs YouTube: Which should exist in your strategy?

    If you’re a seasoned content marketer, no doubt you will understand the importance of including high quality video content in your content marketing strategy. But does your brand have a strategy for where to host your video, as well as what your video should be? The two big players in online video hosting are Vimeo and YouTube.

    Lush Digitalin Social Content- 19 readers -
  • Learning to nurture your leads

    Does your strategy prioritise lead nurturing or lead generation? A key difference in the approach of content marketing compared to traditional marketing is the emphasis placed on lead nurturing over lead generation. And for good reason, too. Studies have found companies that excel at lead nurturing generate 50 per cent more sales-ready leads at 33 per cent lower cost.

    Lush Digitalin Content- 18 readers -
  • A Content Marketer’s Guide to Snapchat

    As one of the Gen-Y employees at Lush Digital Media, from time to time I get asked about my views on new social media platforms. Often I can be pretty unhelpful when it comes to the latest trends — things like Periscope never grabbed me, and to my knowledge none of my peers ever embraced the likes of Kik. One exception to this rule is Snapchat.

    Lush Digitalin Social Content- 15 readers -
  • Rethink how you’re selling content marketing

    Do you struggle to explain content marketing to your colleagues? Although many content marketers have a clear understanding in their mind of what it is they do, they find it difficult to explain to clients, colleagues and other marketing professionals. In 2008, The Journal of Marketing Management, Volume 24 published the article Understanding Digital Content Marketing.

    Lush Digitalin Content How To's- 15 readers -
  • 5 Things Game of Thrones can teach us about content marketing

    If your office is anything like ours, lunchtime conversations over the past month have been consumed by Game Of Thrones reactions, discussions and fan theories. The television series has achieved record-breaking international success and the high production values, symbolic creative direction and amazing CGI animation, have struck a chord with our video production aficionados.

    Lush Digitalin Content- 18 readers -
  • Challenging your content marketing language

    How are you speaking about content marketing to colleagues, friends and clients? If you’re someone who knows anything about content marketing, you’ll know effective content marketing hinges on authenticity and aims to make genuine, valuable connections with your audience. So why do we continue speaking about it with jargon? Often it seems the tendency to use jargon when talkin ...

    Lush Digitalin Content- 7 readers -
  • Is your content marketing crossing the line?

    Often when I explain to my friends and family what I do for work, particularly when discussing how I incorporate blogs into a content marketing strategy, I find myself explaining the difference between native advertising and content marketing. They’ll ask me, “Is that like when (brand) is featured in (magazine)?” I’ll reply, “No, that’s native advertising.

    Lush Digitalin Content- 16 readers -
  • Content from your core values

    What are the core values of your business? Part of effective communication through content marketing is knowing what your brand is and what it’s not. The purpose of your organisation should be the driving force behind any messages you transmit, so it’s absolutely imperative this is defined and documented to frame the rest of your content marketing strategy.

    Lush Digitalin Content- 14 readers -
  • Thought leadership in content marketing strategy

    Late last year, business2community proclaimed 2016 was the year of ‘thought leadership driven content marketing’. It claimed thought leadership was changing the very way content marketing was practiced, and all successful content marketing programs of the new year would have it as part of the overall strategy.

    Lush Digitalin Content- 20 readers -