Damian Rollison

  • Brand Battles in Depth: Looking at Starbucks vs. Dunkin’ Donuts

    Last week Street Fight published the twelfth in a series of Brand Battles created by the team at Brandify. These studies pit two major national brands against each other to measure effectiveness across multiple channels of local marketing. I’d encourage you to check out the entire series and in particular the latest Brand Battle, where the two opponents are Starbucks and Dunkin’ Donuts.

    Damian Rollison/ Street Fight- 5 readers -
  • The Google My Business API Takes Another Step Forward

    The release this week of version 3.1 of the Google My Business API represents another significant step in Google’s increased openness to businesses looking to manage and optimize their listings, and offers a glimpse into where Google sees local search heading in the near future. This week’s release follows the 3.

    Damian Rollison/ Street Fightin Google- 6 readers -
  • Maps.me Offers Open Source Alternative to Google and Apple Maps

    A friend who recently returned from a trip to Russia mentioned the popularity in that country of an app I’d never heard of called Maps.me. I’ve spent the last few days exploring its features and I’m impressed by its level of detail and by some key differentiators that make Maps.me seem like a fresh approach to mobile navigation. Indeed, I can see the app eventually finding favor in the U.S.

    Damian Rollison/ Street Fightin Google- 11 readers -
  • Is Google Shrinking the Local Pack?

    A few days ago, Joy Hawkins broke the news on Twitter that Google was announcing a potentially significant change in the so-called “Snack Pack,” the box containing three local listings that is featured in Google’s organic results page for searches with local intent. Hawkins was in attendance at SMX Advanced when Ali Turhan, Global Product Lead for Local Ads at Google, discussed ...

    Damian Rollison/ Street Fightin SEO Google- 14 readers -
  • Scaling the Neighborhood: A Community Focus for Local Services

    It might be argued that local search, on-demand services, and other components of the local digital marketplace have long had a neighborhood problem. Facebook, only tangentially a member of that group, nevertheless sums up the problem well. Networks of affinity on Facebook haven’t been inherently local in nature since the company expanded outside the university campus.

    Damian Rollison/ Street Fightin Social Google Facebook- 5 readers -
  • Weighing the Local Promise of Bots and Conversational Commerce

    Are bots the future of the internet? Maybe, maybe not; like the buzz around Google Glass in 2013, we’re in the midst of a moment when it’s hard to tell the difference between hype and technological breakthrough. In one fell swoop, Facebook’s announcement at this year’s F8 that it would open its Messenger platform to bot developers transformed a vibrant but under-the-radar star ...

    Damian Rollison/ Street Fightin Social- 9 readers -
  • Understanding the Local Search Marketing Funnel

    The concept of the marketing funnel has been with us since the early twentieth century, and remains a useful tool for understanding the path by which consumers interact with businesses. According to the funnel metaphor, customers travel in stages from awareness to purchase, the funnel getting narrower at each stage as some customers drop off and do not move to the next stage.

    Damian Rollison/ Street Fight- 12 readers -
  • The Changing Role of Local Search Ranking

    For years, the most important performance indicator for local business websites and business listings has been rank position in Google search. Getting found near the top of the Google SERP for your chosen keywords has been the focus of all SEO effort and attention, and the key selling point of many an agency and consultant. But local ranking isn’t what it used to be.

    Damian Rollison/ Street Fightin SEO Google- 18 readers -
  • Is Uber Paving the Way Toward Verified Consumer Reviews?

    Uber unveiled this week that it’s been running a pilot program since November that tracks driver behavior via the driver’s phone in order to determine the validity of passenger reviews. Using GPS and accelerometers in driver phones, Uber thinks it can double check consumer reviews that claim a driver was driving erratically, speeding up too quickly, or stopping short at too many lights.

    Damian Rollison/ Street Fight- 17 readers -
  • Why Location Management Matters in the Age of Mobile and Social

    Once upon a time, Google only displayed organic search results, so the only thing that mattered was how your website ranked against others. Thus the origins of search engine optimization. If you were a local business, you only had two options: Try to beat the big names with your own website, or ride the coattails of others. The latter was a much easier path for most businesses.

    Damian Rollison/ Street Fightin Social SEO Google- 15 readers -
  • The Privatization of Local Search

    I’ve had occasion to write in this column before about the concept of local search as a public trust. Indeed, it may be helpful to think of local search, in a metaphorical sense, as a kind of public utility, although that concept is, as they say in academic circles, fraught. Local search takes place across devices and services that are proprietary and dedicated, even if indir ...

    Damian Rollison/ Street Fightin Social Google- 13 readers -
  • Online Reviews Providing Insights That Help Brands Compete

    The evidence is in. Reviews on social media have a material impact on the capital investments made by nationwide brands. That’s the finding of an Los Angeles Times story this week, which reports that a significant portion of the record $6.4 billion allocated by the hotel industry for upgrades and improvements in 2014 was spent in response to complaints on social media sites ...

    Damian Rollison/ Street Fightin Google Facebook Twitter- 16 readers -
  • The Mobile Search Tipping Point: A Global Perspective

    We knew this day would come. Google finally announced this week that mobile search volume has overtaken desktop search, not only in the U.S., but in 10 countries including Japan. “This presents a tremendous opportunity,” the announcement goes on to say, “for marketers to reach people throughout all the new touchpoints of a consumer’s path to purchase.

    Damian Rollison/ Street Fightin Google- 9 readers -