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Reputation Management – The Secret Weapon February 19, 2015 - Posted by Ed Totten to Reputation Of course you’ve heard about reputation management, but do you know how important it is when it comes to how successful a business will be for years to come? Online reputation management can be just as important or even more so than SEO and SEM.
Twitter’s New Mute Button – How Businesses Can Avoid Being Muted October 28, 2014 - Posted by Ed Totten to Local Marketing Twitter introduced its new mute button feature this past May. If businesses aren’t careful, the new feature can definitely hurt them by allowing faithful followers to hit the mute button, and in most cases they’ll most likely not be unmuted.