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Technology is progressing at lightening speed, and many of us can only try to keep up as many aspects of online businesses are caught in the momentum. With all of our tools becoming more and more innovative, it’s time to look at the advancements in customer service- and to meet our new best friend, the Chatbot.
? In a world where the word ‘busy’ is a badge of honour, we have become seemingly immune to the concept of stress while still suffering through it silently. Many knees are buckling under the weight of work schedules and deadlines, but it’s common to react with nervous laughter and excuses, rather than accepting that three hours of sleep a night is not a lifestyle; and just be ...