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The holiday season is upon us, and with that comes the usual cycle of overindulging at the dinner table, followed by New Year’s resolutions to get back in shape. And while I, for one, plan to do both of those things, I think it’s also a good time to start considering some New Year’s resolutions for your analytics program.
For most retailers, simply collecting data on your sites, apps and customers isn’t the challenge. On the contrary, it’s more likely that you’re awash in data and struggling to consistently derive value from it. The challenge of actually activating your data for a competitive advantage is often thought of as a technical problem: If only we had these tools or these features, t ...
Dashboarding and data visualization are hot-button topics in the analytics industry, and for good reason. Effective dashboards can democratize access to data across an organization and help foster a culture in which data is used to drive more and more decisions with demonstrable business outcomes.
By now, you’ve probably heard a bit about Google’s new Analytics 360 Suite of products, designed to give enterprises a truly integrated package of marketing analytics and optimization tools. While some of the 360 Suite is composed of products that have been around for a while — such as Analytics 360 (formerly known as “Premium”) and Tag Manager 360 — several of the Suite’s p ...
We don’t usually think of it this way, but e-commerce sites are fairly straightforward to measure and evaluate — at least compared with their non-commerce cousins. We typically start with some basic revenue tracking and funnel data and iterate from there. But what about websites that don’t sell products — or even have any easily-identifiable conversions that users are suppos ...
Most marketers are well-acquainted with the concepts of A/B and multivariate testing, but for many organizations, getting involved in testing still represents stepping into a new frontier. In recent years, a variety of tools have made testing much easier, and therefore more attainable for more organizations.
In our recent white paper, “State of Digital Marketing Analytics in the Top 500 Online Retailers” (registration required), my colleague Amardeep Singh and I found that a full 42 percent of Internet Retailer’s top 500 retailers have yet to adopt a tag management system (TMS). While this may not have been surprising if we had been looking at the top 5,000 retailers, we were sh ...
By now, it’s cliché, but true: analysts are drowning in data when it comes to e-commerce. On the one hand, it’s great to work in an industry where there’s so much data which you can potentially put to valuable use. On the other hand, until you’re able to consistently sift through it and find the most actionable bits, all your data represents is potential.
There’s an old saying: If you watch your pennies, your nickels and dimes will take care of themselves. The same is true with your website’s performance, regardless of whether you run an e-commerce site or a lead-generation site. Over the past few years, marketers have acquired many tools that have helped them make the connection between “inputs” and “outputs” on their websit ...
If you’re like most e-commerce organizations, you’re already deep into planning for the 2015 holiday season, aiming to optimize revenues during one of the most frenzied shopping periods of the year. According to IBM’s annual “Online Retail Holiday Readiness Report,” the holiday season continues to have a huge impact on shopping attention.
We find ourselves two years in to the highly touted release of Universal Analytics (UA). As we look at the analytics landscape, there’s no question that many organizations have migrated to Universal Analytics — at least, in the sense that they have technically implemented the latest version of Google Analytics.