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At Constant Contact, we talk to our customers. A lot. With 25,000 customer calls, chats, and emails on an average week, we’re dedicated to listening to our customers and helping them succeed. So when we first started building our next-generation editor, we did our homework. From deep customer research, big data, competitive analysis, and — yes — a lot of customer calls, we ...
As VP of Product Management at Constant Contact, I’m lucky to work with a collection of people who truly value small business. Whether we’re attending a customer panel, going on a customer visit, listening to an episode of our Small Biz Stories podcast, or delving into product usage data — we strive to understand small businesses better than anyone, so we can help you reach yo ...