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  • How to Create a Consistent Customer Experience Across Channels

    Every customer interaction matters. And consistency throughout the customer experience builds brand awareness and trust with your target audience. “A truly effective customer experience is focused on opening up new paths of communication, as well as creating a friendly brand tone, and aligning actions with brand intentions,” writes Michelle Polizzi, content coordinator at Brandfolder.

    Constant Contact- 10 readers -
  • 6 Ways to Increase Twitter Engagement

    Do you want to encourage more interaction with your Twitter followers? Looking for ways to engage your Twitter community? In this article you’ll discover six ways to increase engagement on Twitter. #1: Offer Personalized Encouragement The best engagement is sometimes a simple response. Customers are thrilled when you devote time to interact with them. It’s a sign of respect and appreciation.

    Social Media Examinerin Social Twitter- 18 readers -