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Webinars are pretty incredible when you think about it. Not too long ago the mere act of getting more than two people on a phone call was a daunting task, now people can watch a speaker’s full presentation from anywhere in the world. The combination of audio, video, and a presumably captivating host make webinars an incredibly valuable tool for any company.
I was walking through the mall the other day and I saw a sign-board outside a retail store advertising a 40% discount on select men’s outerwear. Sweet! I walked in, and, after some wandering around, finally found myself in the men’s section. Except, there were no signs for the discounts. I combed the entire outerwear corner but couldn’t find anything on sale.
I love exit-intent popups. I know, I know. They get a lot of hate. People complain about how annoying or irritating they are. But here’s the thing – they work! We already know that attention spans are low. People land on your site, browse around for a bit or read a blog article, and then they leave. Cart abandonment and bounce rates are high.
Conversion rate optimization is a never-ending process. You can always do better, so there’s no reason why you wouldn’t continuously optimize your website. The problem is that there are just so many things you can do, from changing the color of one button, to changing the design of your entire site.
Look, it’s easy to get traffic. If you have money, you can throw it all at ads and attract as many people as you want. And then you can boast about how your site receives a million visits a month. But that doesn’t matter really. If your traffic doesn’t stick, if they leave your site as soon as they arrive, then it’s all for nothing.
“It’s all about the money,” says Kevin O’Leary on Shark Tank. Robert Herjavec, who’s heard it numerous times before, looks at Kevin in mock surprise and says, “It’s all about the what?” “It’s all about the money!” You’ve attracted visitors to your site, you’ve informed them, even seduced them, and now it’s time for the big decision.
Conversion rate optimization is not just about running A/B tests. It’s a holistic approach to optimizing websites for the metrics that matter most. It’s a process. That process involves research, testing, tracking and analyzing. And then it repeats. As such, there’s no single tool that can help you optimize your site.
Writing content that doesn’t promote engagement is like speaking to an audience that’s wearing headphones – it doesn’t matter what you say because nobody is paying attention (and the few that are don’t care). In order for content to be truly successful, it not only needs to command attention but also encourage readers to interact with it.
Do you know the term ‘banner blindness’? That phenomenon where we consciously or subconsciously ignore banners and ads on websites. Apparently 86% of consumers suffer from it. Well, I think I’m starting to suffer from book blindness too. Every blog I read now has an opt-in or CTA to download their ebook.
Conversion rate optimization isn’t just about continuously running A/B tests. There’s a science to it. You collect data, make hypotheses, and then test them. A/B testing is just one part, but it all begins with the data you collect. The more data you collect, the more informed your hypotheses would be. In fact, trying to act on limited data might lead to misleading results.
MailChimp has this really annoying little feature where they show a graphic of a big, red button and a monkey’s hand hovering over it when you’re sending out a campaign. You can see the hand shaking in trepidation, and drops of sweat falling down. The words, “You are about to send this campaign to 10,000 people” are printed below. It freaks me out.
I’m picky about what I subscribe to. I look at blogs and landing pages every day, and each one tries to capture my email address, but I don’t subscribe to them all. I’m not playing hard to get. Most often the site didn’t do a good enough job of capturing my attention and selling me on the benefits of subscribing. And I’m not talking about content here.
I read many company blogs online and, while they’re all very good (I only read the good ones), I don’t know what some of them do. As in, I don’t know what service or product they sell. I assume they’re blogging to attract new customers to their site but they don’t have any email opt-ins or calls to action. So after I read their posts I just leave. Don’t misunderstand.
When it comes to building email lists, one of the most widely accepted practices is to provide high-value content (e.g., ebooks, whitepapers, case studies, webinars) behind an opt-in form as gated content. Blogs like Harvard Business Review and Copyblogger gate their most valuable content. That means, in order to read their posts, you’ll need to register on their website.
“Copy is a direct conversation with the consumer.” – Shirley Polykoff Let’s think about that quote for a second. Too often, when we write copy for our products or services, we write to sell. That’s not to say we shouldn’t sell. The point is we write our copy from the point of view of the business, rather than the customer.
People do not buy goods and services. They buy relations, stories and magic. – Seth Godin So you think you can sell. You’re selling products online, after all. You must be good at it. Let’s run a little test. Let’s say you have this knick-knack you want to get rid of, but you want to sell it to someone rather than throw it in the garbage.
On September 1, 2014, a young couple from Jackson, Mississippi, traveled all the way to New York City to the Apple store on Fifth Avenue. They wanted to buy Apple’s latest iPhone, the iPhone 6. The phone, however, wasn’t available. In fact, it hadn’t even been announced to the world. The couple had arrived in New York one week ahead of the announcement and three weeks ahead of ...
It’s a tense setting at the Circle of Elrond. People are talking about conversion rate optimization when Boromir speaks up and says, “One does not simply become a great conversion marketer.” Or something like that. The point is you don’t become a conversion marketer just by running a few A/B tests. There’s a lot that goes on behind the scenes of conversion rate optimization.
“The one on gamification is my least favorite, but I think it’s an up and coming tactic, so I’d like to see what you do with it.” That’s the response I got when I pitched this blog post topic, among others, to our editor, Kathryn. Challenge accepted! I can see why it’s Kathryn’s least favorite idea. On the surface, gamification seems like a fad.
Ok, I’ve got an awesome startup idea. It’s worth billions of dollars. Want to hear it? It’s a new taxi service! How is it different from the regular taxi service, you ask? All the cars are black and it’s more expensive! I think you see where I’m going with this. The startup is called Uber, and despite being more expensive than well-established alternatives like taxis and publ ...