steven labarbera

  • Dethroning Content In Customer Service

    Published 39 mins ago 19 A couple of years ago, I travelled to New York for a conference on social media and content marketing. We heard from major brands such as Hertz, MasterCard, Mc Donald’s and many more. It was a great experience. I learned a lot and met many amazing people. One of them was Karlijn Vogel-Meijer, Social Media Manager at KLM Airlines in Amsterdam.

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