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As the socially driven CMO forges the path of success for social consumer market insights professionals (or social CMI), you may be wondering exactly what the social CMI does. First and foremost, these individuals play a business partner role to marketing and other integral business departments — like finance, R&D, design, supply chain and more.
Fact: Social insights offer value to many areas across the enterprise. This fact indicates the need for a dedicated social consumer market insights professional (social CMI) within the enterprise. In my previous article, I outlined the shift of this relatively new position from a “nice-to-have” to a “must-have” in order to achieve higher business goals.
Earlier this year, we discussed the importance of leveraging social data to impact your organization’s marketing efforts. We focused on the importance of having a data-driven chief marketing officer (CMO) gathering data from social platforms, extracting actionable insights from them and proving to other C-levels how useful social data can be.
So you say you’re a socially savvy marketer — and you’re checking the boxes to ensure that you’re not just talking the talk but walking the walk. You’ve recognized the power that social data can yield to inform and drive your organization. You’re aggregating and analyzing data to inform and improve your company’s buzz, reputation, content engagement, lead generation and sales.
Now that we’re a couple of weeks into 2016, we can easily draft post after post about what went right or wrong in 2015. Alternatively, we can look at predictions of what’s in store for the marketing world in 2016. But there’s one thing I am certain of: For the new tier of CMOs who understand that data is their best asset, 2016 is looking mighty fine.