Popular in the last 30 days - Page 4

  • The other kind of customer service

    Reactive customer service waits until something is broken. We leave it up to the annoyed customer to go to the trouble of finding us, contacting us, and then, in real time, advocating for themselves until we finally manage to make things good enough (we rarely make them better than the customer hoped). Perhaps ...

    Seth Godin/ Seth Godin's Blog- 8 readers -
  • A reintroduction to Google’s featured snippets

    Sometimes when you do a search, you’ll find that there’s a descriptive box at the top of Google’s results. We call this a “featured snippet.” In this post—the first in a new series going behind-the-scenes on how Google Search works—we’ll explore when, where and why we provide featured snippets. What is a featured snippet? Let’s start with a look at a featured snippet, in thi ...

    Danny Sullivan/ The Official Google Blog- 20 readers -
  • Bleacher Report targets commerce, licensing as new business lines

    “Game of Zones” is a popular animated series from Turner’s Bleacher Report, which reimagines NBA stars and personalities as characters in a “Game of Thrones”-like universe. It’s been a successful show for Bleacher Report, with its most recent season nabbing 40 million video views across platforms and a big ad sponsor in AT&T, the company said.

    Digiday- 13 readers -
  • Vogue and GQ will test content inside Amazon’s Echo Look

    Condé Nast glossies Vogue and GQ are focusing more on content recommendations that lead to e-commerce, and they’ve found another place to syndicate them. Starting on Feb. 19, the Amazon Echo Look, a camera-equipped version of the Alexa-powered devices, will feature content from the magazines on the home screen of its mobile app.

    Digiday- 26 readers -
  • Google Earth VR — Bringing the whole wide world to virtual reality

    The world has so many beautiful and amazing places to visit. If we're lucky, we're able to travel and see a few of them. But even the most active travelers can only see a fraction. What if we could see them all? Ten years ago, Google Earth began as an effort to help people everywhere explore our planet. And now, with more than two billion downloads, many have.

    The Official Google Blog- 17 readers -
  • News Feed FYI: More Local News on Facebook

    By Alex Hardiman, Head of News Product and Campbell Brown, Head of News Partnerships People tell us they come to Facebook to connect with friends. They also say they want to see news about what’s happening in the world and their local community. This month, we’ve announced changes to prioritize posts from friends and high-quality news sources.

    Facebook Newsroom- 15 readers -
Get the top posts daily into your mailbox!
More from around the web