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  • The Missing Piece of Chat Bot Technology: Consumer Intent

    … with chat bots, and all future interactions, are good ones. This paves the way for healthy relationships over time and shields consumers from redundant, irrelevant or frankly unwelcome communications with businesses. Scott Horn is the chief marketing officer at customer acquisition and engagement provider [24]7. Image of bot courtesy of Shutterstock. …

    AllFacebookin Google Facebook Retargeting- 31 readers -
  • Chat Bots Have Marketers Talking, and It’s Not Why You Think

    … great value from the chat bot trend and help solidify the technology as a key part of the customer-service experience, but only if they get it right the first time. In the world of customer service, second chances are no guarantee. Scott Horn is the chief marketing officer at customer acquisition and engagement provider [24]7. Image courtesy of Shutterstock. …

    AllTwitter- 25 readers -
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