Aberdeen Group

Aberdeen Group Inc. is a provider of fact-based business intelligence research founded in 1988, trying to "understand the implications and results of process innovation, methodology advancements, technology deployments, and business re-engineering".
Posts about Aberdeen Group
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  • Decreasing Attention Spans and Your Website, Social Media Strategy

    … social response will kill your brand: Not only do people expect a response from your brand–58 percent of people who tweeted about a bad experience with a brand never heard back from the offending company–but they expect it quick. According to a study by Lithium, 53 percent of consumers expect to hear back within one hour whenever they tweet a brand…

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