Badges

  • How Facebook, Twitter Updates Improve Customer Service

    … for continual support. Promoted responsiveness: Pages now allow brands to promote how responsive they are to messages. Companies that respond to 90 percent of inquiries within five minutes can add a “Very Responsive” badge to their page. Additionally, administrators may opt, instead, for a badge that states the average response time explicitly. Not only does…

    AllTwitterin Social Facebook Twitter How To's- 17 readers -
  • Facebook Updates Guidelines for Pages Messaging

    … time guidelines for the people on your team in charge of responding to messages. Learn how to set a response time. If you respond to 90 percent of messages within 15 minutes, you’ll earn a “very responsive to messages” badge. While we don’t expect every page to meet this threshold, we recommend being as responsive as possible to build rapport…

    David Cohen/ AllFacebookin Social Facebook- 16 readers -
  • Nine Articles that will Make You Awesome

    … We publish a lot on our blog every week. That’s a lot to keep up with. And then there is everyone else offering brilliant, helpful and overwhelming tips and how-to articles. We’ve made things simpler, and (we hope) a little fun. We’ve created a mini course from articles on the Conversion Scientist. We’ve selected the nine articles that we…

    Brian Massey/ The Conversion Scientist- 9 readers -
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