Banking

    • More than a cash dispenser: How banks are rethinking the ATM

      Arguably no banking technology in the last 50 years has been as disruptive as the ATM machine, celebrating its birthday Tuesday. Banking may look different on the surface, but its core functions look the same. Growth of mobile banking usage is slowing, mobile payments haven’t really taken off, and banks are re-investing in their branches as an important and evolving channel fo ...

      Digidayin How To's- 17 readers -
  • How much of a threat to finance is a ‘Bank of Amazon’?

    … The Digiday Retail Summit is coming up at the end of July and we just opened up a few complimentary passes for brand and retail executives. Interested? Apply here. It seems like there’s nothing Amazon can’t do: Cloud computing services, music and video streaming, payments, credit cards, small business lending. “They’re the everything store…

    Digidayin How To's- 18 readers -
  • The retailpocalypse: Bank branches are closing in droves

    … There may be no physical institution as historically revered as a bank. Community centers and trusted destinations, the banks of our imaginations are cool and quiet spaces housed inside classical limestone buildings. Ceilings are high, floors are marble; words echo. Behind bronze-framed windows, tellers take money from trusting customers…

    Digiday- 14 readers -
  • How banks are using virtual reality

    … Virtual reality has emerged as a hot topic in banking with the rise of artificial intelligence, innovation labs, and the eath of the physical bank branch. There’s a way to tap into the mind of the customer through VR, but how it should fit into the business is still a mystery for most. Venture capital funding in VR totaled $2 billion from 2015…

    Digidayin How To's- 20 readers -
  • Citi CMO Jennifer Breithaupt: Marketing is joining the front lines of banking

    … When it comes to legacy banks, Citi has been one of the front-runners in tackling new technologies. It was one of the first to transform its branches to “smart branches,” offer a mobile-first banking experience for high net worth clients, and has been a mobile banking innovator, introducing functions like charge disputes, and card replacement…

    Digiday- 19 readers -
  • What it will take to make digital identity real

    … The biggest problem with digital identity is that it’s sort of just a pain in the ass. As banks, governments and e-commerce giants try to solve the issue of customers having account overload and password amnesia, the problem becomes that security is just inconvenient: there are so many required security specs for passwords, are many different…

    Digiday- 18 readers -
  • The state of bank innovation in 5 charts

    … Major banks have been doing more work with the startups that once tried to displace them. Most other banks, with fewer customers and less capital, are still figuring out their long-term digital strategies. In the last two to three years, banking giants have invested in fintech startups and partnered with them, they’re opening expensive new…

    Digiday- 17 readers -
  • How Kasisto avoids the financial chatbot fatigue

    … with Dror Oren, cofounder and VP of product at Kasisto, about how it separates itself from chatbot hype, how it’s adapted to technology changes in banking, the company’s long and short term goals. How do you avoid bot fatigue? The way we view ourselves isn’t as a bot company. We’re a conversational AI platform. We enable conversations on different…

    Digidayin How To's- 27 readers -
  • Why banking’s ‘omnichannel’ dreams haven’t become reality

    … end of their banking portals – the parts that interact with customers. Some might say they’ve over-invested in that experiences when they should be pouring more into the middle- and back-end – the areas that actually connect with other experiences, other parts of the business and improve seemingly boring efficiencies that actually make a world…

    Digiday- 19 readers -
  • Bank of America is testing employee-less branches to serve digital-first customers

    … The thought of going to a bank branch and chatting with an employee that knows a customer’s name and life history already feels antiquated, a scene right out of “It’s a Wonderful Life.” The final nail in that bygone era’s coffin is coming as banks adapt to younger customers – those who may choose to do their banking on their phone or interact…

    Digiday- 25 readers -
  • How traffic light colors helped people from overspending

    … How traffic light colors helped people from overspending An east coast based bank reportedly installed a simple feature on their app to keep their customers from overspending. The bank simply put in different colored notifications that would indicate how your spending compared to the previous month. Using the simple red, yellow and green…

    Greg's Cornerin How To's- 15 readers -
  • An Alternative to Banking Problems in Hong Kong – How WB21 Is Changing the Game

    … Hong Kong has long been one of the major banking locations in the world. It used to be a place where companies set up bank accounts in order to operate in the Far East. But now companies are reporting that it’s more difficult than ever before to open an account in Hong Kong. WB21 provides an alternative for many offshore companies struggling…

    Gail Gardner/ Growmapin How To's- 33 readers -
  • eBook: The Email Marketing Guide for Financial Services

    … Email as a channel remains the gold standard when it comes to ROI — according to the Direct Marketing Association, email marketing yields a 4,300% ROI for US businesses — and that’s not limited to big brand retail marketing. Heavily regulated industries like financial services continue to rely on email as a cost effective tool to convert…

    Movable Ink Blogin EMail- 16 readers -
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