Bazaarvoice

  • Consumers Want Personalization In Exchange for Their Data (Infographic)

    … Personalization provides marketers with the opportunity to engage customers more fully. However, many marketers still struggle to leverage personalization data effectively and miss important opportunities as a result. An infographic from Bazaarvoice illustrates what consumers want from personalization and lists the steps brands should take…

    AllFacebook- 18 readers -
  • 6 Tools SMBs Can Use to Identify Dissatisfied Customers

    …, then the merchant can follow up personally to resolve the issue before it escalates into a damaging public review. Businesses can try flok’s platform for free. 3. Loop: Address issues before customers walk out the door Loop is a mobile guest engagement solution that uses automated message routing to enable teams to manage customer requests. Guests can…

    Stephanie Miles/ Street Fight- 12 readers -
  • Back-to-School Shopping Is Already Happening (Infographic)

    … While it may seem that graduation just passed and summer vacation just started, back-to-school season is already looming. An infographic from BazaarVoice indicates that the early birds have already started their shopping. Back-to-school shopping spending surpassed $60 billion last year, and shoppers focused primarily on consumer electronics…

    AllTwitter- 29 readers -
  • How Consumer-Generated Content Drives Brand Value (Report)

    … Consumer-generated content is everywhere. Consumers post everything from comprehensive reviews to pictures of the products they’ve bought or plan to buy. This activity is a major driver of sales and product engagement in the e-commerce space. A report from BazaarVoice examines the impact of this sort of content. Simply interacting with CGC…

    AllFacebookin Content How To's- 10 readers -