Bazaarvoice

  • Consumers Want Personalization In Exchange for Their Data (Infographic)

    … to meet expectations. One of the major missteps made by marketers is keeping their focus on their existing practices despite shifting consumer behavior. For example, 83 percent of marketers surveyed by Bazaarvoice admitted only looking at customer data as it relates to their own brand properties. 68 percent of marketers use surveys as the primary…

    AllFacebook- 19 readers -
  • 6 Tools SMBs Can Use to Identify Dissatisfied Customers

    … dissatisfied customers with Loop Messenger, a one-on-one instant messaging platform that connects customers and merchants. In addition to answering questions and resolving disputes, merchants can push offers through the platform. Merchants can contact Loop for custom pricing. 4. Bazaarvoice: Encourage advocacy from customers Bazaarvoice provides user…

    Stephanie Miles/ Street Fight- 15 readers -
  • Back-to-School Shopping Is Already Happening (Infographic)

    … While it may seem that graduation just passed and summer vacation just started, back-to-school season is already looming. An infographic from BazaarVoice indicates that the early birds have already started their shopping. Back-to-school shopping spending surpassed $60 billion last year, and shoppers focused primarily on consumer electronics…

    AllTwitter- 29 readers -
  • How Consumer-Generated Content Drives Brand Value (Report)

    …. Sites should consider offering users more than a simple 500-character text box for reviews, and maybe a possible star rating. The more expressive users can be, the more enriching the experience will be for consumers on their purchase journey. According to the report: CGC can be everything from a critical rating to a comprehensive review…

    AllFacebookin Content How To's- 11 readers -
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