Brand Damage

  • How to manage a PR crisis: the 12 golden rules

    … You may have seen the incredible footage recently of the American physician who was forcibly removed from a United Airlines flight. He’d done nothing wrong apart from not complying with a request to vacate his seat so United staff could fly instead. The incident via ABC News can be seen here. It wasn’t a great look. In fact, in terms of brand…

    Lush Digitalin Social How To's- 18 readers -
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