Call Centers

  • Why You Should Consider Customer Service to be 1-to-1 Marketing

    … while exercising – just the motivation I needed. Some product category research led me to the Marcy ME 709 Recumbent Exercise Bike. Now that my product search was complete, I had to decide where to buy it. This was a commodity product with the same exact model available at many retailers. A quick foray into a shopping search engine identified 38…

    Daniel Burstein/ MarketingSherpa Blog- 12 readers -