Call Handling

  • 5 Crucial Call Handling Tips for Increased Sales & Conversions

    … a good idea to share your company call handling best practice and reinforce the behaviour you wish your staff to strive towards; this way any untrained staff to can learn from the rest and, everyone can aim for the same standards. 5. Empower your call handlers As a customer, there’s nothing more infuriating than being passed from call…

    Zoe Lee Skelton/ ReveNews- 13 readers -
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