Channel: Local

    • Google My Business tests a messaging feature to chat with your customers

      Google My Business has posted in their help documents about a new pilot program where some businesses can chat with their customers directly via the local knowledge graph panel. There is a new “message” button added to your local listing on Google, that is added when you are in this test feature. The message button will initiate a chat between your business and the searcher.

      Barry Schwartz/ Search Engine Land- 17 readers -
    • Consumer citations are the future of local SEO

      In the world of search engine optimization (SEO), a citation is a direct mention of a specific brand within an online platform. Some of the more common examples of online citations are comments published within a community blog about a favorite local coffee shop or an unpleasant experience working with a franchise outlet.

      Search Engine Land- 15 readers -
    • 70% of consumers will leave a review for a business when asked

      A business’s online reputation is more important than ever. In fact, a company’s online reputation is fast becoming one of their most valuable assets — if managed properly. Why? In a world where online reviews show up virtually every time a person searches for a local business, potential customers can’t help but be confronted with reviews about a local business’s products or ...

      Search Engine Landin SEO- 16 readers -
  • Top 10 local search insights of 2016

    … article this year was “10 Ways to Simplify Your Local Search Marketing Strategy.” The space has gotten so crowded with marketing products, platforms and media that it is overwhelming even the experts. Think of what that means to the SMB. The attempt to understand, select and effectively utilize marketing media and technology is a struggle for most…

    Wesley Young/ Search Engine Landin SEO- 8 readers -
  • As a local business, you have to own your own back yard

    … to really own your own town before you go after any others. Owning your own location is like the ante in the local SEO poker game: if you don’t pay your ante, you can’t sit at the adults’ table and play. In almost every case, businesses aren’t showing up well (if at all) in their own city. Remember, Google is going to return search results based…

    Greg Gifford/ Search Engine Landin SEO- 6 readers -
  • Removing duplicates in Yext: still a hands-on process

    … A recent case study by Yext shows the impact of duplicate listings on local rankings in Google. Coordinated by local search expert Andrew Shotland, the core research evaluates Yext duplicate suppression for a national restaurant chain. I’m not here to dispute the research or results. Having consistent NAP (name, address and phone number) has…

    Search Engine Landin SEO- 11 readers -
  • How brands can win with omnichannel discovery

    Omnichannel marketing is not new, but the concept continues to fascinate writers and practitioners alike, myself included. That’s because consumer behavior keeps changing, and businesses need to be responsive to these changing behaviors so that they can continue to be found. While brands used to worry about coordinating their marketing across different channels, now they nee ...

    Adam Dorfman/ Search Engine Land- 9 readers -
  • 3 next-level Yelp tricks for business owners

    … I’m always on the lookout for interesting tips, tricks and strategies that marketing managers and business owners can use to improve their Yelp pages. From dissecting Yelp’s own videos about their product, to building detailed review analysis, to straight up asking Yelp for clarification on their mixed messages, I’m on the hunt for every little…

    Marketing Land- 13 readers -
  • Google Maps adds a live view for popular times at venues

    Google announced they have expanded their popular times feature within Google Maps to show you a live view of the data. Google Maps now will tell you how busy or slow a specific venue is in real-time. Google said they have added a “real-time look at how crowded a place is right now, to help you decide where and when to go.

    Barry Schwartz/ Search Engine Land- 11 readers -
  • Why SMBs should spend more of their budget on online marketing in 2017

    … consider online marketing a top budgeting priority. [Read the full article on Search Engine Land.] Some opinions expressed in this article may be those of a guest author and not necessarily Marketing Land. Staff authors are listed here. About The Author Will Scott is CEO of Search Influence, a national online marketing firm focused on small…

    Will Scott/ Marketing Land- 16 readers -
  • Google Home Services Ads roll out on mobile

    … Google’s home services ads are finally showing on mobile. The ads for local service providers such as locksmiths, plumbers, handymen, and more recently, HVAC services and electricians, had been briefly spotted last month on mobile, but now appear to be prevalent across the California markets in which the program is active. The mobile ad format…

    Ginny Marvin/ Search Engine Landin SEO Google- 21 readers -
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