Channel: Social Media Marketing

  • [Reminder] Customer Experience in the Age of Social Media

    …Using social media to deliver great customer service is no longer an option — it’s a must. Twitter reports that customer service interactions on social have jumped 250 percent in the past two years. Two-thirds of consumers are already using Twitter or Facebook for customer service. By 2020,... Please visit Marketing Land for the full article. …

    Marketing Land- 11 readers -
Get the top posts daily into your mailbox!
Topics
See more
A From Mtt A Post To Martech Today A Post To Search Engine Land About Marketing Land Affiliate Marketing Amazon Amazon: Amazon Echo Analytics Android Apple Apple: Iphone Bing Blogging Branding Chat & Text Messaging Apps Content Marketing Conversion Rate Optimization Display Advertising Display Advertising: Ad Blocking Display Advertising: Ad Fraud E Commerce Ecommerce Email Marketing Events Facebook Facebook: Advertising Facebook: Business Issues Facebook: Instagram Facebook: Messenger Facebook: Mobile Facebook: News Feed Facebook: Pages Facebook: Video Foursquare Google Google: Analytics Google: Business Issues Google: Mobile Google: Youtube Holiday Retailer How To Guides: Content Marketing How To Guides: Email Marketing How To Guides: Marketing Analytics How To Guides: Marketing Strategy How To Guides: Retail Marketing How To Guides: Search Marketing Internet Marketing Industry Legal Legal: Censorship Legal: Privacy Linkedin Local Search Marketing Automation Marketing Tools Marketing Tools: Analytics Marketing Tools: General Marketing Tools: Social Media Martech Microsoft Mobile Marketing Most Popular Stories Native Advertising Online Reputation Management Pinterest Programmatic Advertising & Media Buying Public Relations Quora Reddit Retargeting & Remarketing Samsung Search Marketing Search Marketing Column Seo Smx & Dmd Alerts Snapchat Social Social Media Social Media Marketing Social Media Marketing Column Social Media Marketing: Advertising Social Media Marketing: Hashtags Sponsored Content Statistics Statistics: Market Share Statistics: Mobile Marketing Statistics: Online Advertising Statistics: Online Behavior Statistics: Popularity & Usage Statistics: Spend Projections Streams Super Bowl Tumblr Twitter Twitter: Advertising Twitter: Business Issues Twitter: User Interface Twitter: Vine Video Yahoo Yelp