Chat Apps

  • The Customer Service Arms Race

    … The other day I had several questions about Olark, a San Francisco-based software company. So I went to the company’s website to find answers. But before I could even begin to look for a link to an FAQ page or help center, a pop-up featuring three smiling faces beckoned from the home page: “We’re Olark. Chat with us. Have a question about Olark…

    The Content Strategist- 7 readers -
  • Bindle: Redesigned Group Chat App Launches on iOS, Android

    … Bindle has announced the launch of its revamped group chat app on iOS and Android devices. Bindle 2.0 is a “completely rebuilt” version of the app, which allows users to chat with friends or strangers about specific topics by searching for chat threads using hashtags. Like an online forum, users search for topics they’re interested in, and join…

    AllTwitter- 15 readers -
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