Chat Bots

  • The Rise of Chat Bots and Their Implications for Social Media

    … Chat bots are the new black, sweeping all before them in an increasingly connected and online world. And as e-commerce consumers become more comfortable interacting with machines online, chat bots will inevitably continue to dominate the online landscape. Chat bots, and the artificial intelligence technology that enables them, are on the rise…

    AllFacebookin Social Facebook- 25 readers -
  • Adaptly Execs Share Their 2017 Predictions

    …, but there may be friction there with users actually welcoming unsolicited contact. There is a lot of potential in that medium, but the challenge will be scaling up those products based on user adoption. Messenger will be a key opportunity for businesses looking to increase customer service. Using bots instead of customer-service centers would be extremely…

    AllTwitterin Facebook Twitter YouTube- 22 readers -
  • Mark Zuckerberg Introduces Jarvis, His 2016 Personal Challenge

    … the person, it checks a list to confirm I’m expecting that person, and if I am, then it will let them in and tell me they’re here. Zuckerberg also created a Messenger bot for Jarvis, and he wrote: I can text anything to my Jarvis bot, and it will instantly be relayed to my Jarvis server and processed. I can also send audio clips and the server can…

    David Cohen/ AllFacebookin Social Facebook- 29 readers -
  • 10 Social Media Trends Giving Brands New Ways to Engage in 2017

    … to be active on mediums like Snapchat, Instagram Stories, Facebook Live–places where social storytelling is informal and direct. In this environment, brands need to let loose and allow for marketing that is less polished but that will come across as much more genuine. In many cases, this will require brands to rethink existing guidelines. Artificial…

    AllFacebookin Social Facebook Twitter YouTube- 46 readers -
  • The Top 6 Ways to Grow Your App

    … Tech pundits scream: “The app-ocalypse is near! The end of applications is here. Long live chat bots. The app boom is over.” Who will win the race to become the WeChat of the West? Yes, the consumer internet space is shoulder-to-shoulder. Yes, the “grow now, monetize later” pitch is a less palatable to investors that it was maybe five years…

    AllFacebookin Affiliate Social Google Facebook- 35 readers -
  • It’s Time to Take Facebook Seriously for Location Marketing

    … What’s your location marketing strategy for Facebook? How often do you update your pages? For many businesses, the answers are, “I don’t have one,” and, “Whenever we can.” If you are one of those businesses, it’s time to take local presence on Facebook more seriously, because Facebook is taking some big steps to make itself a stronger…

    AllFacebookin Social Paid Search Facebook- 22 readers -
  • Social Customer-Service Automation: Too Good, or Too Good to Be True?

    …. an automated response may feel like a bit of a balancing act at first. The brands that eventually find that sweet spot will be best-positioned to increase agent efficiency, reduce response times and improve overall customer satisfaction. It really all comes down to keeping your customers’ best interests at heart. When you make this a priority, everything else will fall into place. Katy Keim is chief marketing officer of social customer-service management provider Lithium Technologies. Image courtesy of Shutterstock. …

    AllTwitterin Social- 16 readers -
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