Chat & Text Messaging Apps

  • Intercom releases what could be the first civilized bot

    … messages through a brand’s website chat window, emails, custom application or profile pages on Twitter and Facebook Messenger. Although Intercom has provided some automated communications, such as messaging through those channels to collect email addresses, all other communications through its platform have been chats — either live or asynchronous…

    Marketing Land- 16 readers -
  • Facebook’s newly purchased Ozlo may have jobs beyond Messenger

    … Facebook announced Monday that it was acquiring for its Messenger platform an intelligent agent called Ozlo, created by the Palo Alto, California-based company of the same name. Deal terms for the three-year old company were not made public. But Facebook may well have plans for Ozlo beyond Messenger. Last fall, Ozlo co-founder and CEO Charles…

    Marketing Landin Facebook- 17 readers -
  • Instagram ads can now link to brands’ Messenger accounts, bots

    … Facebook continues to find ways for its three major brands — Facebook, Instagram and Messenger — to complement one another. In the latest example, brands can now buy ads from Facebook to run on Facebook’s photo-and-video sharing app that link to a marketer’s account in Facebook’s messaging app. The extension of Messenger-linked ads…

    Marketing Landin Social Facebook- 30 readers -
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