Clarabridge

  • How Facebook, Twitter Updates Improve Customer Service

    … new ways for communicating. Chat bot application-programming interface: In early April, Facebook granted businesses access to its chat bot API, which allows brands to create bots for Messenger. With an increasing number of customers turning to Facebook’s messaging application to engage with brands, these bots allow companies to keep up…

    AllTwitterin Social Facebook Twitter How To's- 23 readers -
  • How Will A 10,000-Character Limit Change Twitter Marketing?

    … After a whirlwind of recent changes — co-founder Jack Dorsey returning as CEO and some notable layoffs — Twitter is poised to make one of its most drastic changes yet, expanding the infamous 140 character limit. Shocked? Surprised? Upset? So are the many users who have already tweeted their objections and confusion. As seen in multiple…

    AllFacebookin Social Twitter How To's- 20 readers -
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