Client Agency Relationships

  • How To Better Connect With Your Client

    … As account managers, we can literally spend several hours a day on the phone speaking to our clients about their accounts. Remembering that these clients have placed their trust in us to manage their PPC spend, it’s incredibly important to create a relationship that runs deeper than their last weekly report. But how do you achieve…

    PPC Heroin Paid Search How To's- 5 readers -
  • 2 Important Ongoing PPC Agency Services

    … situations. Comprehensive audits can be a bit pricier as a one-time occurrence given the amount of information and opportunities that are presented. If you look at a recurring option with your agency however, they may be able to apply some discounting to subsequent audits. Temporary Staff Augmentation A staff augmentation solution is somewhat retainer…

    Amanda West Bookwalter/ PPC Heroin Paid Search- 6 readers -
  • PPC Agency Consultation Services

    … Some PPC accounts don’t require agency management, but rather consultation from time to time. One-time and ongoing consultation services may be the right option for your PPC account. One-Time Consultation Let’s say you’re managing a smaller account or you have one particular issue you need looked in to by someone other than yourself…

    Jeff Baum/ PPC Heroin Paid Search- 4 readers -
  • 4 More Unique Solutions PPC Agencies Offer

    … Not every account requires the same solution, but how do you know which PPC program is right for you? Last week our team explored the topic of selecting the right agency, and now it’s time to outline more ways you could work with that agency. Ongoing Retainer This theme will be present a few times throughout this list, but it’s important…

    Jacob Brown/ PPC Heroin Paid Search- 2 readers -
  • 4 Unique Solutions PPC Agencies Can Offer

    … From two-man shops to teams well in the hundreds, agencies offer a wide spectrum of solutions that can be difficult to navigate. As you open up the door to research potential partners to assist with your PPC (or maybe you’ve already selected one), consider how each agency may be able to tailor their offerings to fit. Short-Term Full…

    Kayla Kurtz/ PPC Heroin Paid Search- 3 readers -
  • How to Use Client Service Reports to Improve Retention

    …% conversion rate would be somewhat alarming to an Account Manager (“wait…is the conversion code on the landing page or the thank you page?”), the average agency should not have a 100% client retention rate. Not every agency has the same solution set, so it’s possible you’ve helped grow an account beyond what your team is capable of managing. Perhaps…

    Kayla Kurtz/ PPC Heroin How To's- 2 readers -