Client Agency Relationships

  • How To Better Connect With Your Client

    … happens to a lead after the client receives it. Asking for this type of information illustrates that you are interested in understanding the “bigger picture” and it can actually help you better manage the account. Asking how conversions should be calculated If you’re dealing with an ecommerce client, you might want to ask questions about…

    PPC Heroin Paid Search How To's- 5 readers -
  • 2 Important Ongoing PPC Agency Services

    … As a business, you may not be looking for full PPC management services, but you know that you need extra eyes on the account. Below, we list two ongoing services that PPC agencies can offer. Recurring Audit The recurring nature likely lends itself to not only in-house account teams, but would probably have to be for fairly high budget…

    Amanda West Bookwalter/ PPC Heroin Paid Search- 6 readers -
  • PPC Agency Consultation Services

    … Some PPC accounts don’t require agency management, but rather consultation from time to time. One-time and ongoing consultation services may be the right option for your PPC account. One-Time Consultation Let’s say you’re managing a smaller account or you have one particular issue you need looked in to by someone other than yourself…

    Jeff Baum/ PPC Heroin Paid Search- 4 readers -
  • 4 More Unique Solutions PPC Agencies Offer

    … Not every account requires the same solution, but how do you know which PPC program is right for you? Last week our team explored the topic of selecting the right agency, and now it’s time to outline more ways you could work with that agency. Ongoing Retainer This theme will be present a few times throughout this list, but it’s important…

    Jacob Brown/ PPC Heroin Paid Search- 2 readers -
  • 4 Unique Solutions PPC Agencies Can Offer

    … Typically speaking, clients are hesitant to jump in to long-term management agreements right out of the gates. This is understandable and it’s exactly why most agencies offer those shorter-term agreements we discussed above. That said, if you roster on with an agency for a full year (assuming, of course, that they have gained your full buy…

    Kayla Kurtz/ PPC Heroin Paid Search- 3 readers -
  • How to Use Client Service Reports to Improve Retention

    …% conversion rate would be somewhat alarming to an Account Manager (“wait…is the conversion code on the landing page or the thank you page?”), the average agency should not have a 100% client retention rate. Not every agency has the same solution set, so it’s possible you’ve helped grow an account beyond what your team is capable of managing. Perhaps…

    Kayla Kurtz/ PPC Heroin How To's- 2 readers -