Client Management

  • Meet Eversign, the Contract Tool of the Future

    … Eversign delivers a powerful punch of integrations: Send, manage, and sign documents from anywhere, on any device. The post Meet Eversign, the Contract Tool of the Future by @annaleacrowe appeared first on Search Engine Journal…

    Search Engine Journal- 9 readers -
  • 44% of SEOs Serve Many Different Industries [POLL]

    … Are you an SEO agency or consultant looking to serve a few more verticals to grow your business? Unsure how you'll be able to manage several clients in different industries? We polled the SEJ Twitter community. The post 44% of SEOs Serve Many Different Industries [POLL] by @rinadianewrites appeared first on Search Engine Journal. …

    Search Engine Journal- 11 readers -
  • 5 Tips for Amazing Customer Service

    … In this day and age where most consumers could have everything with just one click, and there is an insatiable thirst for knowledge, needs, and wants, how can companies keep up with this demanding customer persona the new millennium has created? The post 5 Tips for Amazing Customer Service by @megcabrera appeared first on Search Engine Journal…

    Search Engine Journal- 18 readers -
  • 4 Simple Steps To Meeting Client Expectations

    … forward in the right direction. Confirm the discussion by either sending an email and having them confirm, or use a project management system to house the confirmation. At Hanapin, we use Basecamp for items that need approval. The client receives an email and actually has to hit the “yes” button, permanently marking their approval. Either way, having…

    PPC Heroin Affiliate- 10 readers -
  • Ethics in ORM: Should You Help an Axe Murderer?

    … In a world where virtually everything can be found online, people rely on online reputation management. Here's how you can apply ethics in ORM. The post Ethics in ORM: Should You Help an Axe Murderer? by @LEWatrous appeared first on Search Engine Journal. …

    Search Engine Journal- 6 readers -
  • 5 Reasons Scoring & Recording Calls is a Must for Marketers

    … Telephone calls to businesses are booming, which is largely due to growing smart phone usage. Consumers are using their smartphones to get in touch with companies straight from search results, paid ads, emails, and web pages. What’s more, studies have shown that inbound calls convert to revenue 10 to 15 times more than web leads – making…

    Zoe Lee Skelton/ Search Engine Journal- 8 readers -
  • How Often Should I Report to My #Marketing Clients?

    … We live in a technology-obsessed culture, where our thoughts can turn into the written word and be broadcast all over the world in mere seconds. The mobile office is becoming an increasingly accepted reality for many. Yet, for some reason, many of us are still failing miserably at retaining our clients for the long haul. Our addiction…

    Albert Costill/ Search Engine Journalin How To's- 18 readers -
  • How Much Do You Invest in Relationship Building?

    Marketing has always been a struggle for businesses – and some methods require more finesse than others. For example, some experts suggest running Facebook ads is a valid marketing method to sell products. But after spending $500, it is possible to not get even one purchase. That’s when you slam the keyboard and tell yourself Facebook is a hoax. And many would agree with you.

    Luke Guy/ Search Engine Journal- 10 readers -
  • Mapping the SEO Agencies and Client Landscape in 2014

    … A few weeks ago, I published the results of a study about the State of SEO Agencies, which was conducted by my company linkbird during the months of August and September. Based on the same study, I hope to shed some light on the type of agencies and the type of clients prevalent in the online marketing services industry. I looked at the data…

    Karan Sharma/ Search Engine Journalin Social SEO- 7 readers -
  • 4 Innovative Methods for Collecting Customer Feedback

    … Every business hopes to better its profits. The best way to do so is to serve the customer as fully as possible, especially if you can get each consumer to lead the way. By seeking customer feedback, many businesses gain a clearer picture of ways they can improve. Collecting such feedback can present a challenge, however. Many businesses seek…

    Larry Alton/ Search Engine Journal- 11 readers -
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