Client Success

  • Customer success: 3 Off-beat tools for small businesses

    … as a solopreneur. I hope that by reading them, you don’t have to learn them the hard way! First, what is customer success? Customer success is a retention-based customer service policy. The goal is not only to leave the customer happy, but also to ensure that they know how to utilize your product fully, that they’re enjoying use of your product…

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