Closed-Ended Questions

A closed-ended question is a question format that limits respondents with a list of answer choices from which they must choose to answer the question. Commonly these type of questions are in the form of multiple choices, either with one answer or with check-all-that-apply, but also can be in scale format, where respondent should decide to rate the situation in along the scale continuum, similar to Likert questions.
Posts about Closed-Ended Questions
  • How to Decide What Types of Questions to Use in Your Surveys

    … enjoy the most about your visit today?” Or, you might inquire, “Why have you used our services in the past, but are no longer using them today?” Open-ended questions give your customers the opportunity to: Use their words to give you feedback Reveal the strength of their opinions Phrase their comments and feedback in a way that you did…

    Constant Contactin How To's- 8 readers -