Consumer Research

  • New Social Media Research Shows What People Expect From Brands

    … page. While consumers reduced expectations by about 10% for Twitter presence, they dropped expectations even further for Instagram, LinkedIn, Pinterest, YouTube and Google+. Only about 50% of those polled expect brands to have a presence on these social media platforms. Consumers take for granted that a brand will have Facebook presence. Key…

    Social Media Examinerin Social EMail- 19 readers -
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