Customer Advocacy

  • What is Brand Advocacy? How Do You Cultivate It?

    … As I look back at the last decade of our own agency’s clientele, many customers have come and gone who we inadvertently met through our inbound marketing efforts. However, the foundation of our business has been word-of-mouth marketing from those customers we’ve produced results for over the years. In fact, three of the proposals that we’re…

    Douglas Karr/ Marketing Technology Blogin How To's- 30 readers -
  • How Current Customers Are the Catalyst for Your Organization’s Success

    …. A brand that allocates more toward understanding, communicating with and learning from customers will see the benefits tenfold. Redirecting your resources to customer retention can mean anything from simple customer swag packages to dedicated support-team development to a full-fledged customer-advocacy program. Regardless of the tactic, every customer…

    Inside Facebookin Social Facebook- 26 readers -
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