Customer Comment

  • How to Handle Customer Complaints Via Social Media

    … as complete. This is an easy way to ensure you’ve replied to customer comments. Final Thoughts According to an NM Incite study, 71% of consumers who experience positive customer care on social media are likely to recommend the brand to others, compared to 19% of customers who don’t get a response. Obviously, you can’t make all of your fans happy on your…

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