Customer Comment

  • How to Handle Customer Complaints Via Social Media

    … included your account name in their updates. Agora Pulse is another CRM (customer relationship management) tool that allows you to track when people have commented on your social channels, including Facebook, Twitter and Instagram. When you receive a notification about a comment, you can respond directly within the app and mark the comment…

    Social Media Examinerin Social How To's- 15 readers -
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