Customer Feedback Cards

  • Twitter Debuts New Customer-Support Features for Brands

    … Social media users who are dissatisfied with customer support from brands often cite lack of response, and Twitter Thursday introduced two features to help businesses combat that perception. Businesses on Twitter can now indicate that they provide support via the social network, and those that do so will enable “provides support” details…

    David Cohen/ AllFacebookin Social Twitter- 15 readers -
  • Twitter Q1 2016 Revenue Falls Short of Analysts’ Projections

    … in tweets, another improvement we’ve introduced, which is driving significantly more video views and deeper engagement in the form of likes and retweets. We also made a number of improvements to the application to make things faster and show you when people you know are in broadcasts. In addition, we’ve teamed up with GoPro to enable its cameras to broadcast directly to Periscope. Readers: What are your thoughts on Twitter’s first-quarter-2016 financial results? …

    David Cohen/ Inside Facebookin Social Twitter- 12 readers -
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