Customer Interaction

  • What Technologies are C-Level Marketers Investing In?

    …-suite and upper management. The top 3 MarTech categories most likely to be purchased in 2016 are Business Intelligence, Marketing Automation, and Customer Interaction software solutions. It’s fascinating to me that marketers have come to the realization that all aspects of the customer experience are impacting retention, yet…

    Douglas Karr/ Marketing Technology Blog- 30 readers -
  • SDL: Share Unified Messaging with Your Global Customers

    … to deliver seamless, data-driven experiences to customers at every point of the buying journey – across all channels, devices and languages. 72 of the top 100 global brands use SDL technology to provide superior customer experiences. SDL’s single platform approach gives marketers a unified view of their customer interactions. From one location a brand…

    Douglas Karr/ Marketing Technology Blogin Content- 13 readers -
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