Customer Interaction

  • What Technologies are C-Level Marketers Investing In?

    … are detailed in the results… but how do you improve those without communicating the brand and ensuring its success across deparments? From a tool standpoint, Marketing Technology is a fractured collection of thousands of solutions. The big players like Salesforce, Microsoft, Oracle, SAP, and Adobe continue to buy up smaller platforms that correct niche…

    Douglas Karr/ Marketing Technology Blog- 23 readers -
  • SDL: Share Unified Messaging with Your Global Customers

    … take a look at how this works: In the above video, you learn that the SDL CXC delivers seamless, data-driven experiences at each point of the customer journey – across channels, devices and languages. On a single SaaS-based platform, the CXC provides the industry’s first integrated customer experience (CX) management suite that incorporates…

    Douglas Karr/ Marketing Technology Blogin Content- 7 readers -
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