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E-Commerce is taking over the retail industry by the minute. It’s making it all the more difficult to keep brick and mortar stores afloat. For brick-and-mortar stores, it isn’t about stocking up inventory and managing accounts and sales. If you’re running a physical store, then you need to move to the next level.
… The Importance of Saying Thank You June 22, 2015 - Posted by Christine Landry to Business Matters Recently, I ordered a running armband. It arrived — with a thank you note for my purchase. It was the old-school kind of thank you, on heavy stock paper and in an envelope. It made me smile — and got me thinking about how far a simple “thank you…
… Every business hopes to better its profits. The best way to do so is to serve the customer as fully as possible, especially if you can get each consumer to lead the way. By seeking customer feedback, many businesses gain a clearer picture of ways they can improve. Collecting such feedback can present a challenge, however. Many businesses seek…