Customer Relationship

  • Optimize Your Sales Funnel: The Top, Middle & Bottom-Line

    … of follow-up efforts that are tightly woven to the customer’s choices with your business so far. It’s far too easy to let nurturing and relationship building fall to the side in favor of more leads and more traffic. But today’s customers crave personalization, support and rapport with brands, and actively seek them out to integrate them…

    The Daily Eggin Content- 19 readers -
  • What It Really Takes to Emotionally Connect With Customers

    … an overriding emphasis that drives the entire brand’s marketing approach. They sell one emotional connection, not a lot of different things. Here are the three qualities of a successful emotional connection: It’s a feeling, not a feature. Pay special attention to the difference between a feeling and a feature. A feeling is an internal experience…

    Neil Patel/ The Daily Eggin Content- 14 readers -
  • Addicted to Your Brand: 4 Ways to Build a Cult Following

    … pleasure, and that’s why we’re willing to spend boucoup bucks on something new. So this one tactic—creating novelty—can not only re-engage existing customers, but gain new ones and create a cult following in the process. Of course, we’re not all as big as Apple, but we can still make use of the psychology behind novelty to get customers excited about…

    Sid Bharath/ The Daily Egg- 20 readers -
  • 26 Tips for Improving Your Social Media Marketing

    … are many new avenues to explore and places where businesses can stand out. What do you think? How will you spice up your social media marketing in 2015? Do you have a few ideas to share? Please leave your comments and thoughts below. Tags: customer relationship, debbie hemley, podcast audio, social media ad, social media content, social media for business, social media image, social media tactic, social media tip, social media video …

    Debbie Hemley/ Social Media Examinerin Social- 40 readers -
  • 4 Ways Facebook Groups Can Improve Fan Relationships

    … starting a Facebook group of your own? What other great Facebook groups have you seen? Share your thoughts and examples in the comments below. Tweet Tags: build community, crm, customer relationship, customer relationship management, facebook, facebook group, facebook tactic, generate leads on facebook, kelsey jones, lead gen, sell on facebook …

    Kelsey Jones/ Social Media Examinerin Social Facebook- 13 readers -
  • 4 Steps to Implementing a Social CRM Strategy

    … to customers and have a negative impact on the company’s image. What do you think? Have you used social media for customer service? Which platforms have worked best for you? Please share in the comments! Tweet Tags: crm, crm tool, customer experience, customer relationship, customer service, customer service experience, customer service strategy, customer service tip, marcela de vivo, social crm, social listening, social media crm, social media monitoring software …

    Marcela De Vivo/ Social Media Examiner- 24 readers -
  • How to Deliver Outstanding Customer Service With Social Media

    … in a position to maintain relationships and earn a customer for life. What do you think? How do you use social media for positive customer service? Have you ever used social media to get a company’s attention? I would love to hear your thoughts in the comments below. Tweet Tags: customer experience, customer relationship, customer response, customer service, customer service experience, customer service strategy, customer service tip, rebekah radice, social media customer service, social media tactic …

    Rebekah Radice/ Social Media Examinerin Social- 24 readers -