Customer Service Experience

  • 4 Steps to Implementing a Social CRM Strategy

    … to customers and have a negative impact on the company’s image. What do you think? Have you used social media for customer service? Which platforms have worked best for you? Please share in the comments! Tweet Tags: crm, crm tool, customer experience, customer relationship, customer service, customer service experience, customer service strategy, customer service tip, marcela de vivo, social crm, social listening, social media crm, social media monitoring software …

    Marcela De Vivo/ Social Media Examiner- 31 readers -