Customer-Service Representatives

  • How to Increase Social Data Value: Add Context Over Time

    … the experiences and services that bring customers joy. Adapt to market changes in real time, not retroactively In 2014, Airbnb became more popular among consumers than major hotel chains. The company has since become a mainstream travel option that paved the way for sharing-economy businesses to thrive. However, it wasn’t always this way: In 2010, mentions…

    AllTwitterin Social How To's- 16 readers -
  • Study: Facebook Posts to Brands’ Pages Fall on Deaf Ears

    … and take you a long time. You could simply thank the customer for the feedback or point the customer to the FAQ section of your official site. How can you integrate your customer-support team into your social media workflow? Some questions might not have simple responses, so getting a customer-support representative to reply would be ideal. Your customer…

    David Cohen/ AllTwitterin Social Facebook- 10 readers -