Customer-Service Representatives

  • Study: Facebook Posts to Brands’ Pages Fall on Deaf Ears

    … and take you a long time. You could simply thank the customer for the feedback or point the customer to the FAQ section of your official site. How can you integrate your customer-support team into your social media workflow? Some questions might not have simple responses, so getting a customer-support representative to reply would be ideal. Your customer…

    David Cohen/ AllTwitterin Social Facebook- 9 readers -
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