Customer-Service Representatives

  • How to Increase Social Data Value: Add Context Over Time

    … season of Game of Thrones averaged more than 23 million viewers per episode, setting new records for both the show and HBO as a network. Even if you’re not one of those viewers, you’ve probably noticed something about the show: There are a ton of characters, and they change often. With more than 150 characters playing the “game,” marketers in all…

    AllTwitterin Social How To's- 14 readers -
  • Study: Facebook Posts to Brands’ Pages Fall on Deaf Ears

    … and take you a long time. You could simply thank the customer for the feedback or point the customer to the FAQ section of your official site. How can you integrate your customer-support team into your social media workflow? Some questions might not have simple responses, so getting a customer-support representative to reply would be ideal. Your customer…

    David Cohen/ AllTwitterin Social Facebook- 10 readers -
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