Customer Service Roi

  • Poor Customer Service is Hurting Your Marketing ROI

    … of the world that we live in now. Angry customers are silent assassins Tweet This! Poor customer service erodes your brand’s reputation online and directly impacts your marketing return on investment. If you’ve got a product page online that’s riddled with poor reviews under it, potential shoppers are going to walk away. In fact, 86% of visitors…

    Douglas Karr/ Marketing Technology Blog- 20 readers -
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