Customer Service Tool

  • How to Handle Customer Complaints Via Social Media

    … as complete. This is an easy way to ensure you’ve replied to customer comments. Final Thoughts According to an NM Incite study, 71% of consumers who experience positive customer care on social media are likely to recommend the brand to others, compared to 19% of customers who don’t get a response. Obviously, you can’t make all of your fans happy on your…

    Social Media Examinerin Social How To's- 15 readers -
  • 3 Underused Social Marketing Tactics That Build Relationships: New Research

    … you. Continue to listen and learn more about what clicks with your audience. What do you think? Have you tried any of these underused social marketing tactics? How have you built a high-quality audience? Please share your thoughts in the comment box below. Tweet Tags: content research, customer service tool, facebook research, list building, patricia redsicker, social marketing tactic, social media research, social media tactic, twitter research …

    Patricia Redsicker/ Social Media Examiner- 24 readers -