Customer Success

  • 3 Ways Social Media Can Help You Grow Your Business

    … marketing in just 15 minutes each day? Join us for a FREE webinar: How to Create a Social Media Strategy That Isn’t a Waste of Time. Let’s look at three ways you can use social media to grow your business: 1. Increase awareness Social media is one of the best ways to grow your business, getting it in front of new and existing customers online. Just…

    Constant Contactin Social- 13 readers -
  • Blue Sparrow Pilates — Small Biz Stories, Episode 15

    … Holly Furgason is motivated by many things, but comfort isn’t one of them. As the owner of Blue Sparrow Pilates, Holly has learned how to overcome major challenges — from dissolving a business partnership to weathering a major financial crisis. Listen as she shares what it takes to keep a business running for over a decade and how to build…

    Dave Charest/ Constant Contact- 16 readers -
  • What is Email Marketing? (And How to Get Started)

    … Your customers wake up every morning and check their email. Through the course of their day, they’ll spend an average of 6.3 hours reading around 88 emails. Shouldn’t your business be among them? Sending out a marketing email isn’t difficult, but you have to think about it a little differently than you would if it was a personal email. Below…

    Constant Contactin EMail How To's- 25 readers -
  • Customer success: 3 Off-beat tools for small businesses

    … as a solopreneur. I hope that by reading them, you don’t have to learn them the hard way! First, what is customer success? Customer success is a retention-based customer service policy. The goal is not only to leave the customer happy, but also to ensure that they know how to utilize your product fully, that they’re enjoying use of your product…

    {grow}- 16 readers -
  • How to Instantly Increase Engagement in Your Emails

    … When you head up the marketing for a division of the nation’s oldest plumbing and heating manufacturer, you need to hold on to your customer base. For Sheena McDeavitt, Director of Marketing for Hajoca Harrisburg, this means using Constant Contact’s email marketing to increase engagement, sales, and repeat business. “The biggest benefit…

    Miranda Paquet/ Constant Contactin EMail How To's- 16 readers -
  • Felix the Cook — Small Biz Stories, Episode 14

    … When Barbara Felix started her business, Felix the Cook, over ten years ago, she was looking for a way to provide for her family, while doing something she loved. Finding her sweet spot with custom-made sugar cookies, Barbara has attracted big name clients like Google Ventures, UPS, and The Four Seasons. How can your business do the same? Listen…

    Dave Charest/ Constant Contactin EMail- 16 readers -
  • The Myths and Realities of Owning a Family Business

    … Mom & Pop businesses are at the heart of American culture. However, many misconceptions still persist when it comes to family business. They aren’t just the small general stores found along rural country roads. They are major drivers of jobs and economic growth, essential for a thriving economy. Check out our infographic below to separate…

    Constant Contact- 17 readers -
  • Cutting Edge Capital — Small Biz Stories, Episode 13

    … What am I doing to make the world a better place? That’s the question that motivated Brian Beckon to leave the corporate world in the hopes of building a more democratic and just economy. As a securities lawyer and Vice President of Cutting Edge Capital, Brian has the knowledge and passion necessary to help entrepreneurs raise funds from both…

    Dave Charest/ Constant Contactin EMail- 28 readers -
  • How to Measure Email Marketing Beyond Opens and Clicks

    … Facebook and Twitter combined in acquiring new customers. (McKinsey) 66 percent of consumers have made a purchase as a result of an email marketing message. (Direct Marketing Association) As good as the information above looks, you may struggle to understand how email marketing impacts your business. Ask yourself: What do you want your emails to do…

    Dave Charest/ Constant Contactin EMail How To's- 28 readers -
  • Want to Be a Better Email Marketer? Make Your Customer the Hero

    … Let me guess. Your business sells products and services that help your customers. Your products are unstoppable, your service is unparalleled, and you beat out the competition every time. There’s just one problem…. Your customers aren’t looking for a hero. They’re looking for a way to be a hero. Which is why, Bob Dragich — marketing…

    Miranda Paquet/ Constant Contactin EMail- 22 readers -
  • How to Keep Your Business Competitive With Email Marketing

    ….” With increased competition, Matt knew he needed a way to transform his studio into a booming business. That’s when he got serious about using Constant Contact’s email marketing to grow and engage his customer base. “If we didn’t have Constant Contact, we might not still be in business,” Matt says. “2014 and early 2015 were really tough times…

    Miranda Paquet/ Constant Contactin EMail How To's- 32 readers -
  • ARCH Art & Drafting Supply — Small Biz Stories, Episode 12

    … When Susie Coliver started ARCH Art & Drafting Supply at 24 years old, she never could have anticipated how her business would evolve over the next 38 years. From skyrocketing rent prices in San Francisco to the rise of digital drafting tools, Susie keeps her store going by facing trends head on and maintaining strong relationships with her…

    Dave Charest/ Constant Contactin EMail- 29 readers -
  • SAME Café — Small Biz Stories, Episode 11

    … When Libby and Brad Birky decided to start Colorado’s first pay-what-you-can restaurant, So All May Eat (or SAME) Café — no one thought their idea would work. Now, after ten successful years in business, Libby and Brad share their story on the today’s episode of Small Biz Stories. Listen as they share how they transformed a unique idea…

    Dave Charest/ Constant Contactin EMail- 36 readers -
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