Customer Surveys

  • 4 Tools to Get You Closer to Your Customers

    … spenders but haven’t purchased for a while) and target them with tailored messages or special offers. Learn more: Customer Segmentation for Small Business 4. Customer Surveys What do customers want? Ask them in an organized way with a customer survey. You can easily distribute surveys through email; the old card and pencil at the cash register…

    Jeff B. Copeland/ Dex Media- 27 readers -
  • Surveys: Learn What Makes Customers “Completely Satisfied”

    … Surveys: Learn What Makes Customers “Completely Satisfied” September 18, 2015 - Posted by Jeff B. Copeland to CRM/ Local Marketing You should ask customers face to face how you’re doing. You should watch Facebook and Yelp for compliments and complaints. But if you want to get a more organized look at customer satisfaction, with learning…

    Jeff B. Copeland/ Dex Media- 12 readers -
  • Boost Your CRO Wins With This Heatmap & Survey Combo

    … the bright idea to sort customers by the plan they were on to see if the groups responded differently to the survey questions. Consider this when you make your own surveys — the more granular and specific you can get before sending out the survey, the better insights you’ll be able to glean from the results. Again, because Joanna wasn’t trying…

    The Daily Egg- 26 readers -
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