Customers

  • How to Set Up Your Shiny New CRM in 3 Quick Steps

    … For the local business owners who choose to automate their marketing or communications, many start with a customer relationship management (CRM) system. That’s because keeping in touch with customers is how you extend great customer service, win loyalty, and encourage repeat business. Last year, overall CRM usage jumped from 56% to 75%. For local businesses [...] Read More... The post How to Set Up Your Shiny New CRM in 3 Quick Steps appeared first on Thryv. …

    Dex Mediain How To's- 15 readers -
  • 9 Surprising Ways a CRM Can Help Your Small Business

    … Hang on to your seats, folks, and take in these startling statistics on customer loyalty, pulled together by our friends at Access. 78% of consumers report they are retracting loyalty at a faster pace than three years ago. 75% of businesses believe they are customer-centric, and just 30% of consumers agree. 43% of U.S. consumers spend more…

    Dex Media- 20 readers -
  • INFOGRAPHIC: The Composition of a Loyal Customer in 2017

    … “Nooooorm!” If you ever watched the show Cheers, everybody knew his name. That’s because Norm’s character frequented the same bar every night with unwavering dedication and loyalty. (Fun fact: He appeared in every single episode of the sitcom.) But Norm was more than a regular beer drinker; he represented the ideal type of customer for [...] Read…

    Dex Media- 20 readers -
  • Promote Your Reseller Hosting Business With Local Meet-ups

    … Continuing with my series on The Path Forward Towards Making $100 A Day From Reseller Hosting, I want to give you another non-conventional way to go about getting clients into your reseller hosting business. When I first launched NameHero back in 2015 I started to attend local small business “meet-ups” around the city. Most of these […] The post…

    Ryan Gray/ IMGRIND- 17 readers -
  • Personalizing the Customer Experience – 4 Ways to Make a Better Impression

    … Do you treat your lifelong friend differently from how you treat your third cousin twice removed? Of course you do. Now, do you treat your best, most loyal customers differently from how you treat potential customers or new leads? That question may be a bit harder to answer. Most local business owners would like to think…

    Dex Media- 26 readers -
  • Meet Jane.

    … Meet Jane. She’s like many local business owners who decided to trade the multiple software solutions for our all-in-one business management tool – DexHub. Jane’s also really good at math. Here’s what she figured: 14 platforms she could use to get customers, retain customers and grow = $1,072/mo. A single solution to do it all [...] Read More... The post Meet Jane. appeared first on Dex Media. …

    Dex Media- 15 readers -
  • SEO, Digital Marketing and Doing The Right Thing

    … In Business use SEO combined with digital marketing to bring in more visitors and drive in sales. Online businesses have replaced traditional systems of retail and wholesale. There exists only a thin line between a product and a service. It is the value that content adds to marketing which can make a difference in the longer run differentiating…

    ppc.orgin Social Paid Search SEO Blogging- 14 readers -
  • 6 Easy Tactics to Transform Your Visitors into Customers

    …. To bridge this gap between hard work and profit making, your website needs to be equipped with the necessary measures that make conversion irresistible for visitors. There are a plethora of innovative ideas that has been tried and tested by various e-commerce companies seeking success. In this article, I bring to you some of the time-tested ideas…

    Lawrence Tam- 22 readers -
  • 8 Ways for You to Create Content that Creates Customers

    … that performs better. Our colleague, Brian Downard, has identified some specific ways to create content that creates customers in his new infographic, 8 Ways To Create Content That Creates Customers: Create content for brand awareness AND for sales – Don’t just create content with the goal of attracting readers, create content that converts leads…

    Douglas Karr/ Marketing Technology Blogin Content- 29 readers -
  • Do You Know What Your Customers Really Want?

    … Everyone knows that a business can’t function without customers. It doesn’t matter if you have the greatest product, the slickest marketing strategies, and the most productive office. If you don’t have customers, you don’t have a business. It’s a simple as that. This makes it all the more bizarre that so few business owners take the time to ask…

    Erik Emanuelli/ NoPassiveIncome.com- 32 readers -
  • Why Online Reviews are Important for Your Business

    … Everybody’s a critic, especially now that it is easier than ever for customers to voice opinion online. However, how many of those online reviews are genuine? There is no doubt that in this new age run by technology, online reviews can either help or harm businesses of all types and sizes. Although some business owners may not believe online…

    E-Marketing Associatesin Social Google- 15 readers -
  • 5 ways to use Twitter’s Direct Messages as a small business

    … many businesses forget that conversation is a two-way thing. Sure, publishing your own content and watching the clickthroughs is lots of fun. But it’s important to listen too. A positive back-and-forth over the digital ether can leave a lasting impression on your audience: turning a prospect into a customer and a customer into a repeat purchaser…

    Constant Contactin Social Twitter- 13 readers -
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